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FAQs
Questions, answered.
Everything you need to know about booking, pricing and what to expect from our team.
Use the Book Now button at the top of any page. Choose your service, home size, date and arrival window, and we will confirm your appointment by phone or email, usually within a few hours.
No. Many customers give us a key, lockbox or door code. Our teams follow strict key-handling procedures and lock up when they leave.
Yes. Give us 48 hours' notice to skip, pause or move a visit. There are no long-term contracts.
For recurring service we assign a dedicated team, so the same people learn your home and your preferences.
Price depends on your home's size, the type of clean and how often you book. You receive a clear, upfront price before your first visit, with no hidden fees.
Nothing is charged when you book. Payment is taken after your cleaning is complete.
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See all FAQsWhy families trust us
Award-Worthy Clean
Our professionally trained teams follow a proven, detailed cleaning process, so every visit is consistent, thorough and done right.
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